Computer Service Technician Diploma...
Detailed Course Outline

 
Core Courses Description

Hours

Keyboarding
 
Introduction to Keyboarding
Keyboard Skill Building Level 1
30
30
Office Skills
 
Introduction to the Internet
Customer Service
25
25
Word Processing Microsoft Word Level 1 25
Spreadsheets Microsoft Excel Level 1 25
Database Management Microsoft Access Level 1 30
Operating Systems



 
Microsoft Windows 2000 Level 1
Microsoft Windows 2000 Level 2
Microsoft Windows XP Level 1
Microsoft Windows XP Level 2
MS DOS
25
20
25
20
25
Business Skills
 
Workplace Success or Management Fundamentals 40
 
Technical Component


 
Introduction to Computer Hardware
Introduction to Operating System Technologies
 
100
100

 
Drills
 
Hardware & O/S Technologies Practical Simulations 80
 
Exams (2 Vouchers)

 
A+ Test Preparation
**Exam vouchers can only be used once; rewrites are subject to additional charges
50

 
Job Search
 
Job Search/Resume Writing
Job Search Seminars (subject to availability)
30
10
Human Relations Thought Patterns for a Successful Career 22
Review  175
2 Electives  60
Total Program Hours  942
Note: Each course can be taken individually.


Contact us for more info