Academy of Learning Regina-Career Training that Works

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Detailed Course Outline

Customer Service Representative Certificate...

Program Objective

The Customer Service Representative Certificate program provides students with the opportunity to acquire the skills required by many companies that specialize in call centre customer/retail service and outbound marketing services. The program includes training in software applications, communication skills, general office and telephone skills.

Admission Requirements

Working knowledge of the English language.
Successful completion of an entrance assessment.

Program Duration

27 weeks